FAQ

a) Customer Account - Sign up and select customer account type. Start project with 4 step following.

1) Select the project category.
2) Fill project details.
3) Select budgets for your project.
4) Select payment method for your project.

After you have been paid already. You need to notify your payment. We will verify and open your project.

Designer - Sign up and select designer account type.

Submit project by Upload file (jpg, jpeg, png ,gif) with maximum size 300K. You can submit project 10 times per project.
You can learn about how it works. Click here
1. Sign in
2. Select "My account" menu in top of website. We have 2 ways to access.

2.1) In case you open 1 project
2.1.1 Select "See all designs" menu

2.2) In case you open more 1 projects
2.2.1 Select "My account"
2.2.2 Select "My project" menu
2.2.3 Click "See designs" button

3. Click "Get this" button
1) Select "My account" menu
2) Select "My profile" menu

You can update your profile details following.

Customer
1) Personal information
2) Password
3) Subscribe

Designer
1) Personal information
2) Password
3) Subscribe
4) How to receive money from our website.
1) Select "My account" menu
2) Select "My project" menu
3) Click "Edit" menu

Remark - If project expired , you can not edit project details.
You need to choose "private project" package to hide your project from public.
When your project expired ,If you get designs less than expect designs from package and no satisfaction. We will refund within 3 days. We will refund by payment information that you pay to us 100%.
If you win the contest. You need to do 2 steps.

1) Upload original source file in website.
2) Fill payment method details. We will verify and send rewards to you.
If project don't finish yet ,designer can not see other submit designs. We have to protect designer copy designs.
1. Sign in
2. Select "My account" menu in top of website. We have 2 ways to access.

2.1) In case you open 1 project
2.1.1 Select "See all designs" menu

2.2) In case you open more 1 projects
2.2.1 Select "My account"
2.2.2 Select "My project" menu
2.2.3 Click "See designs" button

3. Click "Comment" button and enter details that want to send to designer.
1) Select "My account" menu
2) Select "My project" menu
3) Select "Subscribe"
1) Bank account
1.1) BCA

2) Paypal/Credit card
Yes ,you can select even though project expired.
1) Your project expired
2) You get designs less than expect designs from package and no satisfaction.
3) Your project has "Guaruntee" package in your project.
We send notification email and message for every project movement.
Yes ,you can submit project more one time but not more 10 times.
1) Private project
Hide project from competitor ,Google ,Facebook. Protect your secret data.
2) Promote project
Promote your project with Facebook.
3) Feature project
Show your project in top list of all projects. Designer see you first.
4) Highlight project
Highlight your project for easy to see by using different colors.
5) Invite top designer
Invite top ten designers of Design365days to join your project.
6) Guarantee (Guarantee project for medium to extra large)Guarantee (Guarantee project for medium to extra large)
You will get a full refund in case the number of designs does not meet the minimum designs in the package and the design does not meet your satisfaction.
1) Go to Search designer page
2) Click "Send message" button
3) Fill details
4) Click "Send"
Customer is owner for winning designs but submit designs is Design365days and designer assets.